Your Message Failed to Send. Please Go Into Your Drafts Folder and Try Sending Again Outlook Error
Cypher is more than annoying than not being able to get your email when you want it and be presented with a sometimes very cryptic or a seeming meaningless error code instead.
Although there are a multitude of error codes that you could exist presented with, there are a couple of common solutions that work for many cases.
Aside from offer mutual solutions, this guide also contains a listing of send/receive error codes which you may run into and their meaning. For certain error codes, a more specific solution is mentioned.
- Check your email account settings
- Disable virus scanner integration
- Check your firewall settings
- Issues with add-ins
- Check data store integrity
- Stuck message or hidden read receipt
- Other transport/receive issues
- Transport/Receive fault codes
- Enhanced Mail System Status Codes
- Other mistake codes
Bank check your email account settings.
If you lot just configured your mail business relationship and are directly presented with a ship/receive fault, you should get-go with verifying if your account settings are right. You can go this data from your Internet service provider or email administrator. Settings for several large free electronic mail providers can be institute here.
When you are trying to send a message from another network than the network where the mailbox is located (for instance, from a hotel or a Wi-Fi hotspot, then you need to enable authentication for the configured SMTP server as well.
When Outlook worked earlier and you're suddenly presented with transport/receive errors, it is withal good practise to verify your account settings and make sure that they are current. For example, several ISPs accept increased their electronic mail security settings which could require you to enable TLS/SSL or brand port changes. Also, sometimes they have merged with other ISPs and decommission the old business relationship settings over time requiring you to make changes.
Trying your account settings on some other computer or creating an additional mail contour for testing could help yous determining if it is an issue with your current business relationship configuration settings.
Disable virus scanner integration.
Virus scanners which integrates themselves with Outlook are a known source of causing all sorts of transport receive issues. For instance, the following time-out issues are ofttimes a outcome of this;
- The operation timed out waiting for a response from the receiving (POP) server.
- A time-out occurred while communicating with the server.
Other issues that are often caused by having a virus scanner integrated with Outlook are;
- Outlook being very tedious in collecting your e-mail.
- Letters catastrophe upwards stuck in your Outbox (likewise see below).
- Messages being sent only never received.
- Sending or receiving blank messages.
- General message corruption;
- Font too big/small.
- Bulletin not displaying at all.
- Coming together invitations being converted into regular emails.
Disabling your virus scanner'due south integration with Outlook does not compromise your security equally yous'd however exist sufficiently protected by the on-access scanner function of the virus scanner. For more details see; Disable virus scanner integration?
Check your firewall settings.
Firewalls can block incoming and outgoing traffic so make sure that Outlook and/or the required ports for email are listed as an exception to go through.
If you are presented with send/receive errors later on updating Outlook, you probably need to reconfigure your firewall to re-allow Outlook to pass-through over again.
This is considering several firewall solutions verify via a hash that it is indeed the correct outlook.exe that is trying to pass through the firewall and not some virus which named itself outlook.exe. Every bit with most updates the outlook.exe gets updated as well, y'all'll need to accept it every bit condom again. Yous tin find more information about this in the transmission of your firewall solution.
Issues with add-ins
Aside from virus scanners, at that place could be other add-ins installed which integrate itself with the ship/receive process of Outlook. Loading Outlook in Safe Mode is a practiced first pace to see if add together-ins are indeed the crusade of the issues.
To further troubleshoot add-ins, manually disable each of them and re-enable them 1-past-1 to discover the culprit.
Cheque information store integrity
If there are bug with the delivery location (your Outlook mailbox), so this could result in ship/receive issues every bit well.
Checking the integrity of your delivery location can exist washed with scanpst.exe. Besides verify that the data store isn't full or that it needs to be converted from ANSI to the Unicode format.
If you are using an Exchange business relationship, so you could also attempt it with Cached Substitution Mode disabled and run into if it works correctly now. If information technology does, rename the ost-file to .sometime and take Outlook rebuild the ost-file or verify that the configured location for the ost-file in your business relationship settings is valid.
Stuck message or hidden read receipt
A stuck message is also frequently a source of having send/receive issues.
While it is piece of cake plenty to spot a message stuck in your Outbox, in some cases the stuck message can be a Read Receipt which are subconscious messages and thus much harder to recognize as the issues and to delete.
Other ship/receive issues
Below is a brusk listing of other common transport/receive issues which you could encounter merely which are not directly identified by a transport/receive error.
- Password prompts
In some cases Outlook can not remember your password for your mail business relationship which results in existence prompted for it. - Receiving duplicates
When y'all receive multiple copies of a bulletin or receiving the aforementioned bulletin(s) over and once more run into this guide. - Rules non being processed automatically
When yous have rules configured but they are not executed automatically when you receive new emails, see this guide. - No automatic transport/receive upon starting Outlook or cannot edit Send/Receive settings.
In those cases, reset your srs-file by renaming it to .old.
Ship/Receive fault codes
Searching in the error listing beneath probably goes best with the Find part of your browser. For most browsers the keyboard shortcut for the Discover function is CTRL+F.
When typing in the fault code, please note that the mistake code starts with the digit 0 and non with the letter O.
General Errors
| Error Code | Description | Error Blazon |
|---|---|---|
| 0x800CCC00 | Hallmark did not load | LOAD_ |
| 0x800CCC01 | Invalid document content | INVALID_ |
| 0x800CCC02 | Invalid certificate date. | INVALID_ |
| 0x800CCC03 | User already connected. | ALREADY_ |
| 0x800CCC04 | – | CONN |
| 0x800CCC05 | Not connected to server. | NOT_ |
| 0x800CCC06 | – | CONN_ |
| 0x800CCC07 | – | WOULD_ |
| 0x800CCC08 | – | INVALID_ |
| 0x800CCC09 | – | CONN_ |
| 0x800CCC0A | Bulletin download incomplete | INCOMPLETE |
| 0x800CCC0B | Server or maildrop is busy. | Decorated |
| 0x800CCC0C | – | NOT_ |
| 0x800CCC0D | Cannot locate server. | CANT_ |
| 0x800CCC0E | Cannot connect to server. | FAILED_ |
| 0x800CCC0F | Connection closed. | CONNECTION_ |
| 0x800CCC10 | Address non known on server. | INVALID_ |
| 0x800CCC11 | Mailing list not known on server | INVALID_ |
| 0x800CCC12 | Unable to transport Winsock asking. | SOCKET_ |
| 0x800CCC13 | Unable to read Winsock reply | SOCKET_ |
| 0x800CCC14 | Unable to initialize Winsock. | SOCKET_ |
| 0x800CCC15 | Unable to open Windows Socket | SOCKET_ |
| 0x800CCC16 | User account non recognized. | INVALID_ |
| 0x800CCC17 | User canceled operation | USER_ |
| 0x800CCC18 | Logon try failed. | SICILY_ |
| 0x800CCC19 | A time-out occurred while communicating with the server | TIMEOUT |
| 0x800CCC1A | Unable to connect using SSL. | SECURE_ |
Winsock Errors
| Error Code | Description | Error Type |
|---|---|---|
| 0x800CCC40 | Network subsystem is unusable. | WINSOCK_ |
| 0x800CCC41 | Windows Sockets cannot back up this awarding. | WINSOCK_ |
| 0x800CCC42 | – | WINSOCK_ |
| 0x800CCC43 | Bad accost. | WINSOCK_ |
| 0x800CCC44 | Unable to load Windows Sockets. | WINSOCK_ |
| 0x800CCC45 | Performance now in progress. This fault appears if a Windows Sockets API is chosen while a blocking function is in progress. | WINSOCK_ |
SMTP Errors
| Error Code | Description | Error Type |
|---|---|---|
| 0x800CCC60 | Invalid response. | SMTP_ |
| 0x800CCC61 | Unknown mistake code. | SMTP_ |
| 0x800CCC62 | Syntax error returned. | SMTP_ |
| 0x800CCC63 | Parameter syntax incorrect. | SMTP_ |
| 0x800CCC64 | Command not implemented. | SMTP_ |
| 0x800CCC65 | Improper command sequence. | SMTP_ |
| 0x800CCC66 | Control non implemented. | MTP_ |
| 0x800CCC67 | Control non bachelor. | SMTP_ |
| 0x800CCC68 | Mailbox is locked and busy. | SMTP_ |
| 0x800CCC69 | Mailbox not found. | SMTP_ |
| 0x800CCC6A | Fault processing request. | SMTP_ |
| 0x800CCC6B | User mailbox is known merely mailbox not on this server. | SMTP_ |
| 0x800CCC6C | No space to shop messages. | SMTP_ |
| 0x800CCC6D | Storage limit exceeded. | SMTP_ |
| 0x800CCC6E | Invalid mailbox name syntax. | SMTP_ |
| 0x800CCC6F | Transaction failed. | SMTP_ |
| 0x800CCC78 | Unknown sender. This is caused by having the incorrect e-mail address in the Answer-To field. | SMTP_ |
| 0x800CCC79 | Server rejected recipients. | SMTP_ |
| 0x800CCC7A | No sender accost specified. | SMTP_ |
| 0x800CCC7B | No recipients specified. | SMTP_ |
POP3 Errors
| Error Code | Clarification | Error Type |
|---|---|---|
| 0x800420CB | Mail cannot be stored on server. | POP3_ |
| 0x800CCC90 | Customer response invalid. | POP3_ |
| 0x800CCC91 | Invalid user name or user not found. | POP3_ |
| 0x800CCC92 | Password not valid for business relationship. | POP3_ |
| 0x800CCC93 | Unable to interpret response. | POP3_ |
| 0x800CCC94 | STAT Command required. | POP3_ |
| 0x800CCC95 | No messages on server. | POP3_ |
| 0x800CCC96 | No messages marked for retrieval. | POP3_ |
| 0x800CCC97 | Bulletin ID out of range. | POP3_ |
IMAP Errors
| Error Lawmaking | Description | Error Type |
|---|---|---|
| 0x800CCCD1 | Login failed. | IMAP_ |
| 0x800CCCD2 | Bulletin tagged. | IMAP_ |
| 0x800CCCD3 | Invalid response to asking. | IMAP_ |
| 0x800CCCD4 | Syntax fault. | IMAP_ |
| 0x800CCCD5 | Not an IMAP server. | IMAP_ |
| 0x800CCCD6 | Buffer limit exceeded. | IMAP_ |
| 0x800CCCD7 | Recovery error. | IMAP_ |
| 0x800CCCD8 | Incomplete information. | IMAP_ |
| 0x800CCCD9 | Connectedness non allowed. | IMAP_ |
| 0x800CCCDA | Unknown response. | IMAP_ |
| 0x800CCCDB | User ID has inverse. | IMAP_ |
| 0x800CCCDC | User ID command failed. | IMAP_ |
| 0x800CCCDD | Unexpected disconnect. | IMAP_ |
| 0x800CCCDE | Invalid server state. | IMAP_ |
| 0x800CCCDF | Unable to authorize client. | IMAP_ |
| 0x800CCCE0 | No more potency types. | IMAP_ |
NNTP (News Server) Errors
| Fault Code | Clarification | Fault Blazon |
|---|---|---|
| 0x800CCCA0 | News server response error. | NNTP_ |
| 0x800CCCA1 | Newsgroup admission failed. | NNTP_ |
| 0x800CCCA2 | List control to server failed. | NNTP_ |
| 0x800CCCA3 | Unable to display list. | NNTP_ |
| 0x800CCCA4 | Unable to open up grouping. | NNTP_ |
| 0x800CCCA5 | Group not on server. | NNTP_ |
| 0x800CCCA6 | Message not on server. | NNTP_ |
| 0x800CCCA7 | Message header not found. | NNTP_ |
| 0x800CCCA8 | Bulletin trunk not institute. | NNTP_ |
| 0x800CCCA9 | Unable to postal service to server. | NNTP_ |
| 0x800CCCAA | Unable to post to server. | NNTP_ |
| 0x800CCCAB | Unable to display date. | NNTP_ |
| 0x800CCCAC | Unable to display headers. | NNTP_ |
| 0x800CCCAD | Unable to display MIME headers. | NNTP_ |
| 0x800CCCAE | Invalid user or password. | NNTP_ |
RAS (Remote Admission) Errors
| Error Lawmaking | Description | Error Blazon |
|---|---|---|
| 0x800CCCC2 | RAS/DUN not installed. | RAS_ |
| 0x800CCCC3 | RAS/DUN procedure not found. | RAS_ |
| 0x800CCCC4 | RAS/DUN error returned. | RAS_ |
| 0x800CCCC5 | ConnectOID damaged or missing. | RAS_ |
| 0x800CCCC6 | Fault getting punch settings. | RAS_ |
Enhanced Mail service System Status Codes
Aside from getting the reported errors, there usually as well is another error code listed. These error codes consist of 3 digits which could exist separated by a dot. For instance; 553 or 5.five.3
These errors could as well be sent to you in an email (unremarkably from System Administrator) with a Delivery Status Notification code in it.
The first number will tell you lot the general status of the message;
- two
Success. The message has been delivered. - 4
Persistent Transient Failure. This means that the message was valid and accustomed past the server but there is a temporary trouble which prevents it from existence delivered. The post server volition commonly endeavour to send information technology again later until a time out is reached. Until you get the a bulletin that the server is giving up (see "v" below), there is no direct need to resend the message. - v
Permanent. This is a fatal error and the message sent cannot exist delivered. It'due south unlikely that the message tin can be delivered by a simple resend. A change must exist fabricated either within the message (wrong address, too big, also many recipients, etc), inside the account settings or at the post server of the sender or receiver.
The 2d 2 numbers will give you lot more than details about why the message is delayed or failed;
- X.0.0 Other undefined Status
- X.ane.0 Other address status
- 10.1.1 Bad destination mailbox address
- X.ii.0 Bad destination organisation address
- Ten.1.3 Bad destination mailbox accost syntax
- X.1.four Destination mailbox address ambiguous
- Ten.1.five Destination mailbox address valid
- X.one.6 Mailbox has moved
- 10.one.7 Bad sender's mailbox address syntax
- X.i.8 Bad sender'south system address
- X.i.9 Message relayed to non-compliant mailer
- X.ii.0 Other or undefined mailbox status
- X.two.1 Mailbox disabled, not accepting messages
- X.2.2 Mailbox full
- X.two.3 Bulletin length exceeds administrative limit.
- X.2.iv Mailing list expansion problem
- Ten.three.0 Other or undefined mail system condition
- X.3.i Mail arrangement total
- X.3.2 Organisation not accepting network messages
- X.3.3 Organisation non capable of selected features
- 10.3.four Message besides large for organization
- Ten.iii.5 Organisation incorrectly configured
- X.four.0 Other or undefined network or routing status
- X.4.1 No reply from host
- Ten.4.2 Bad connection
- X.four.3 Routing server failure
- 10.4.iv Unable to route
- X.iv.5 Network congestion
- X.four.6 Routing loop detected
- X.4.7 Commitment time expired
- X.five.0 Other or undefined protocol status
- X.5.one Invalid command
- X.5.2 Syntax error
- X.v.3 Too many recipients
- Ten.5.4 Invalid command arguments
- 10.5.5 Incorrect protocol version
- X.5.6 Authentication Exchange line is likewise long
- X.6.0 Other or undefined media fault/bad content
- 10.half-dozen.1 Media non supported
- X.half-dozen.2 Conversion required and prohibited/bad domain or alias
- X.vi.iii Conversion required but not supported
- X.6.4 Conversion with loss performed
- X.half-dozen.5 Conversion failed
- X.6.half dozen Bulletin content non available
- X.vii.0 Other or undefined security status/authentication failure/violating site policy
- X.7.i Delivery not authorized, message refused
- X.7.2 Mailing listing expansion prohibited
- X.7.3 Security conversion required merely not possible
- X.7.four Security features non supported
- Ten.7.5 Cryptographic failure
- X.7.six Cryptographic algorithm not supported
- 10.7.vii Bulletin integrity failure
- Ten.7.8 Trust relationship required/Authentication credentials invalid
- X.7.9 Authentication mechanism is as well weak
- X.vii.10 Encryption Needed
- X.7.eleven Encryption required for requested authentication mechanism
- Ten.7.12 A password transition is needed
- X.seven.13 User Account Disabled
- X.vii.14 Trust relationship required
- 10.7.15 Hallmark credentials invalid
- X.seven.16 Future release per-user message quota exceeded
- X.7.17 Futurity release system bulletin quota exceeded
Common combinations are;
| 421 or iv.2.1 | Service not available, the connection volition be closed (the server could be nearly to exist restarted) |
|---|---|
| 450 or 4.5.0 | Requested activeness failed: mailbox unavailable (for instance, the mailbox is busy or locked) |
| 451 or four.5.1 | Requested activity aborted due to an error on the server (contact your Internet access provider) |
| 452 or 4.5.two | Requested activeness non taken due to insufficient system storage on the server (contact your ISP) |
| 453 or 4.5.3 | Requested action not taken due to policy settings (for case, too many recipients specified) |
| 500 or 5.0.0 | Syntax error, command unrecognized (This may include errors such every bit control line likewise long) |
| 501 or 5.0.ane | Syntax mistake in parameters or arguments |
| 502 or 5.0.2 | Command not implemented |
| 503 or five.0.3 | Bad sequence of commands |
| 504 or v.0.4 | Command parameter non implemented (for instance, Helo control rejected: need fully-qualified hostname) |
| 550 or 5.v.0 | Requested action not taken: mailbox unavailable (for case, mailbox not found, no admission due to policy reasons) |
| 551 or 5.5.1 | User not local and an issue occurred when the server tried to forward the message. |
| 552 or 5.5.2 | Requested postal service activeness aborted: exceeded storage allocation |
| 553 or five.5.3 | Requested action not taken: mailbox proper noun non allowed for case, the mailbox proper noun is invalid) |
| 554 or 5.5.4 | Transaction failed |
More than details about the individual error codes can be institute within the base of operations RFC document and its listed updates at the tiptop.
Other error codes
Aside from the above listed fault codes, there are many more error codes which you could come across during transport/receive. These ordinarily refer to internal errors from Outlook, are specific to a certain mail server or are actually coming from your virus scanner or another add-in that integrates with your send/receive or networking process.
Due to the nature and origins of these error codes, the list beneath will probably always remain incomplete. If you come across a new send/receive error, accept a better description or fifty-fifty a solution for it, delight email it to me (preferably with a screenshot of the error attached) and I'll update the listing accordingly.
| Mistake Code | Description | Crusade/Possible solution |
|---|---|---|
| 0x0004b9 | ||
| 0x000501 | ||
| 0x80000003 | ||
| 0x80004001 | Not implemented | |
| 0x80004005 | The operation failed | Virus scanner integration result ordinarily related to script blocking. |
| 0x800300FD | Unknown Error | Indicates that there is insufficient space in the Temp binder -Empty your Deleted Items folder -Empty your Temp folder; C:\Windows\Temp |
| 0x80040109 | The Operation cannot be performed considering the message has been inverse | Virus scanner integration upshot. Some add together-in may take altered the message upon sending. |
| 0x8004010F | Microsoft Commutation offline accost book. Not downloading Offline address book files. A server (URL) could not be located. | Verify the publication address for the Offline Address Book (OAB) in Exchange. |
| 0x80040115 | The connexion to the Microsoft Substitution server is unavailable. Outlook must be online or connected to complete this action. | The server is non reachable, bank check your connection and verify that Outlook is in on-line manner. This issue could also occur with other postal service servers, not just Exchange. |
| 0x80040119 | An unknown fault has occurred. Messaging interface has caused an unknown error. | Virus scanner integration result usually related to authentication. This issue could as well occur when there are errors in your pst-file. |
| 0x8004011D | Task "Microsoft Substitution Server" reported error (0×8004011D): "The server is non bachelor. Contact your administrator if this condition persists." | The server is not reachable, cheque your connection and verify that Outlook is in on-line mode. This consequence could also occur with other mail servers, non just Exchange. |
| 0x80040126 | The functioning cannot be performed because the connection to the server is offline. | This issue is an Outlook Connector outcome. If there is no full general issues with Hotmail itself, brand sure you accept the latest version installed. Removing and re-adding your Hotmail account might assist. |
| 0x80040305 | Your server ambassador has express the number of items you can open simultaneously. Email too big (Google Apps Sync) | These limitations can exist attack the mail server. Contact your mail admin to find out which limitations are in affect. |
| 0x80040600 | An unknown fault has occurred. | Virus scanner integration issue usually related to authentication. This issue could too occur when there are errors in your pst-file. |
| 0x80040607 | An unknown error occurred | Virus scanner integration issue. Authentication not enabled for the configured SMTP server. |
| 0x8004060C | Unknown Fault | |
| 0x80040900 | ||
| 0x80040FB3 | Error encountered. Check documentation. | This consequence is related to BlackBerry accounts. It appears that your account is not associated with a BES or Commutation account. Other causes could be a corrupted item that is trying to be synched. Remove this particular and try once more. |
| 0x80042108 | Outlook is unable to connect to your incoming (Popular) e-mail service server. If you continue to receive this message, contact your server administrator or ISP. | |
| 0x80042109 | Outlook cannot connect to your outgoing (SMTP) electronic mail server. If you continue to receive this message, contact your server administrator or Internet service provider. | |
| 0x8004210A | The functioning timed out waiting for a response from the receiving (POP) server. If you lot continue to receive this message, contact your server administrator or Internet access provider (ISP). | Virus scanner integration event |
| 0x8004210B | The operation timed out waiting for a response from the sending (SMTP) server. If you lot proceed to receive this message, contact your server administrator or Internet service provider (Internet service provider). | An address in the distribution list might be malformed or corrupted. Update/remove the accost or recreate the distribution list. |
| 0x80042112 | ||
| 0x8004218 | ||
| 0x80048002 | This chore was cancelled before it was completed. | Virus scanner integration result. Some add-in may accept altered the message upon sending. |
| 0x8004DF0B | ||
| 0x80070005 | You don't have appropriate permissions to perform this operation | Refers to issues with the delivery location; -scan it for errors with scanpst.exe or scanost.exe -verify that you have read/write permissions on the pst-/ost-file -verify that the path to the pst-/ost-file is valid -verify that the ost-file belongs to the correct user and mailbox |
| 0x8007000E | ||
| 0x80070021 | ||
| 0x80070057 | Could non complete performance. One or more parameter values are not valid. Sending reported fault parameters not correct. | Virus scanner integration result. This fault could also occur with Google Apps Sync trying to sync your RSS folders to the server. |
| 0x80072F17 | Synchronization could not be completed. Try again later. | This issue is usually caused by problems with the SSL document. |
| 0x8007007E | Unknown error | |
| 0x80090FB3 | ||
| 0x800C0131 | Unknown fault has occurred. | data storage outcome |
| 0x800C0133 | data storage issue virus scanner integration issue | |
| 0x800C013B | ||
| 0x800CCC33 | Task 'Hotmail: Binder:Inbox Synchronizing headers.' reported mistake (0×800CCC33) : 'Access to the account was denied. Verify that your username and password are correct. The server responded 'Forbidden'. | This fault is encountered when you are trying to make a connection to a Alive Hotmail account without the Outlook Connector installed. |
| 0x800CCC7D | Unknown Error | The outgoing SMTP server does non support secure connections. Verify your account settings or contact your ISP. |
| 0x800CCC80 | None of the authentication methods supported past this client are supported by your server. | |
| 0x800CCCF7 | ||
| 0x81FC0005 | Close and reopen Outlook | |
| 0x834005 | ||
| 0xC0000005 | ||
| 0xD4904005 |
Source: https://www.howto-outlook.com/howto/sendreceiveerrors.htm
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